Accessibility

Accessibility Arrangements

Ratio oil makes great efforts and invests extensive resources to provide all of our customers with equal, dignified, accessible and professional service. Pursuant to the Equal Rights of Persons with Disabilities Law – 1998 and the Regulations thereunder, extensive efforts and resources are invested in performance of accessibility modifications necessary for persons with disabilities to be able to receive the services provided to all customers, in an independent and equal manner.

Website Accessibility

An accessible website is a website which enables persons with disabilities and the elderly to access it with the same level of efficiency and benefit as is available to all users. 20%-25% of the population encounter difficulties in using the internet and may benefit from more accessible internet content, according to a 2003 Microsoft study.

Ratio oil believes in and strives toward equal opportunities online for persons with various disabilities and those utilizing assistive technologies for computer use.

Information concerning the accessibility of the website.

  • The website complies with the requirement of the Equal Rights of Persons With Disabilities Regulations (Service Accessibility Adjustments) 2013.
  • The accessibility adjustments were carried out in accordance with the recommendations of Israeli Standard (IS 5568) for Internet Content Accessibility at Level AA, and the WCAG2.0 international document.
  • To read all the adjustments and options for the site’s surfers, you can enter the accessibility statement located within the accessibility component.
  • Compatible for viewing on popular browsers and for cellular phone use.
  • For best browsing experience with screen narration software, we recommend using the latest NVDA software

     

Additional contact options

  • Email info@ratioil.com
  • “Contact” form on website.
  • Phone: +972-3-5661338

    There is no public reception in our offices. For any question or other request regarding accessibility, we will be happy to be at your service at: info@ratioil.com

Contact methods for requests and suggestions concerning accessibility improvement.

We continuously strive to improve accessibility at the company as a part of our commitment to providing the most accessible service to everyone, including persons with disabilities. In the event that you have encountered any problem or fault related to accessibility, please let us know, and we will make every effort to find a suitable solution for you and handle the issue as promptly as possible.

Details of Site Accessibility Coordinator

Questions, complaints and suggestions may be direct to: Noam Levitan,

Telephone:  +972-35456574

Email:  noam@ratioil.com